슈어스테이 플러스 호텔 바이 베스트 웨스턴 킨카딘

Major renovations happening but yes rooms clean and hd a great sleep!

food not the best

Room and Staff.. I was put on the first floor, and for whatever reason all smokers would group right outside my window being loud and carrying on. All the smoke was being pumped into my room through the heater. To be clear, they were not in a smoking area. After the 3rd group of smokers woke me at midnight with the noise and smoke, I went to complain where I was told “I can see how being in a room with smoke and you not being a smoker would be frustrating”. No monitoring of the area and telling people to go to a smoking area, putting me in a different room, nothing. It was topped off with “and because you booked through Expedia there’s nothing we can do for you”. There’s enough good options to never go there again.

I know they are doing renovations. But that so excuse for everything to be dirty. You can do renovations and still keep everything clean.

Amazing stay overall. Its clean and spacious. Amazing breakfast. Will always stay here anytime visiting Kincardine!