콘도 스키 인 -아웃

We book the Condo ski in-out in October payed in full they tried to cancel us in December by saying that we wanted a refund to hotel.com (we never asked for a refund or to change dated) Hotel.com insisted that our reservation was good this went on for 4 day. Then the Condo ski in out said they would honour our reservation. We received several conformation emails from hotel.com after that. 48 hours before our reserved date I called the property to confirm checking procedure The lady said I did not have a reservation and that she did not deal with hotel.com (her add is still on their web page) when I asked for more info as I had confirmation number, she rudely hung up the phone and would not answer the phone again. I contacted hotel.com and they tried to contact property and were unable to make contact. Hotel.com did find us another property. It was not what we wanted but it worked on the short last minute booking. Long story short Condo ski in out is unreliable, rude and I be leave they are scammers. Hotel.com came through but not what we wanted (that's why we booked in October and payed in advance)