벨벳 스테이스 - 유흥 지구

Nice

Really happy with the stay! Beautiful apartment, great support and good location.

Lägenheten ligger centralt. Nära till allt. Mataffär intill.

Check in is a little strange - in fact it's nonexistent. Read the email instructions. Online/email support is very good.

I booked the "hotel" a month ago. 2 weeks before I arrive, I especially called them to confirm the booking and the answer was "booking confirmed". But when I arrived at the address, this is totally not a hotel, but a building guarded by a janitor. I asked the janitor if there is a key or a words to him, telling him that I am going to stay tonight. But the answer is never heard of that... I then called the "hotel" PIC, but no one is answering (they seldome answer their calls). As it is already close to 11pm after I could confirm that no one is gonna take my call that night, I can do nothing but stay at another hotel the day I arrive. They next day I tried several times to reach these guys, they said I am OK to stay in and told me how to enter the room. When I entered the room, it was a total mess, it seems they are not ready for any guests' coming, but I prepaid everything a month ago, and these people seem know nothing about it. I asked them what happened for the first night and they said it was because I am not able to provide credit card details to confirm my identity. why verification? First time heard of that. When I asked them what will they do for the first night bill, they said they will refund and it will be done the day I left the "hotel". I TRUSTED these guys and waited them for a month, but nothing is happening till now. They now blocked my calls... A "Hotel" full of liars and irresponsible people, worst experience, I wish you guys luck booking this place.