레 팔레즈 – RVMT

The property was well located. 5 min hike. The kitchen was well equipped . But outside stairs and balcony needs major upkeep.. shaky stairs rail and balcony needs to be replaced.. beds also not so comfortable. Huge living room but also coach needs to be replaced.

Nice condo, close to the village and very clean. Walking distance to the village.

Les Falaises - Tremblant Sunstar was very comfortable and cozy during our stay in Mount Tremblant. It had everything that we needed that it felt like home instantly. The suite is at a walkable distance from Pedestrian village and still nestled in the woods. My family enjoyed staying here and would visit again.

The location is perfect, but cleanness is really a big problem. We arrived around noon at the reception. The unit was not clean but they offered to put our bag with food in the fridge. We came back after around 5:30 and checked in. Everything seemed nice. When we arrived in the unit, we were already tired and hungry. Unfortunately, we found dirty dishes in the cupboard. Plates were dirty with pieces of relatively fresh food and one bone... it was really discussing! They were just placed dirty in the upper part of the kitchen! We called reception... and put all plates, glasses and utensils in the dishwasher. After this, we checked sheets and found that 3 of 4 beds didn't have changed sheets. We called again, and they sent the bag with clean sheets, so we can replace them. I was wondering if we are really paying almost $400 for this! We are basically cleaning for them!!! This would be unacceptable even without pandemic, but adding the COVID-19 to the whole picture it is even more unacceptable. Not that the place was not properly ventilated, but it was missing the basic hygiene. Additionally, only one ring worked on the stove, the tab was clogged so water was not going anywhere, carpet was all worn-out, there was no new clean sponge, and the phone was sticky with grimmer. Overall, the unit has a great location, but it was dirty and needs some maintenance.