베이스캠프 스위트 레블스톡

Very good location, rooms laid out excellent and well supplied rooms. Only comment is that more towels should be supplied.

EV Charging was useful. The EV charging stalls should be identified to keep non-EV's from parking there.

NO flexability or understanding

I was so excited to stay here that I can’t believe how utterly disappointed I was with this place. The service and communication was the worst I have seen in years. And thats not a statement I make lightly. I made a booking and then basically right after I would have been able to cancel it I got the phone saying my two night stay was going to be split into two rooms. No option to cancel anymore and I felt like that was done purposefully. Even though they changed what was agreed upon when I booked I had no options. Talked repeatedly on the phone with different people, no one was any help. For a two nights reservation the bill was around $1200. I got $65 refund for the hassle. I was told to write an email to the manager and they never got back to me. Everyone was always passing the buck. It was a computer glitch which I understand can happen. But it was zero of my fault and I was the only one paying the price. They tried to make it sound like they were doing me a favour giving me a late check out and an early check in when switching the rooms. Someone tried to get into the room both mornings at 9am even after we told them we would not be out early. There was no communication with the people I spoke to on the telephone to the people cleaning the rooms. So disappointed with this stay but I guess what can you expect from companies now a-days. They dont care about your business and you are just a credit cars number to them.

Ease of checking in,