시더스 인 호텔 & 컨벤션 센터

Nice room. Friendly staff.

The balcony was nice and good location, but the staff gave out my room number to somebody I didn't want to see without asking me first and they were able to get into the hotel and knock on my door without a key. I'm very disappointed in that and it could be a major safety hazard for somebody else. Also when I asked what time the hot tub closed they said 9 without telling me that the hot tub was completely closed for maintenance, I went and bought a bathing suite for that! There were also weird yellow droplets on the roof of the bathroom. And the free breakfast isn't in the hotel, they give you a voucher for tim Hortons a few blocks away.

Lovely people on the desk lage clean room

The room was not worth $250.90, not even close, still disappointed. We paid $180 for a lousy pet friendly room plus $70 in pet fees on check-in because I was told by woman working front desk it was $35/pet/night and we had two pets but the hotel policy says $35/night for up to two pets, so I was over charged $35. The bed was squeaky and you can feel the springs. All windows were sealed and had to keep front door open for fresh air, not ideal with pets and room facing highway and children running around screaming. There was a loud party until 2am in one room and at one point it sounded like someone was thrown against the wall right next to our bed shaking our suite, twice, I literally checked my phone to see if there was an earthquake and aftershocks. The room above us children were jumping and stomping on floor until midnight. The room against the other wall had children knocking and banging on wall. Children were screaming and yelling outside. Literally the worst sleep and hotel experiences I’ve ever had.

Breakfast was a coupon for Timmy’s down the street