홀리데이 인 쿠알라룸푸르 방사르 바이 IHG

All staff amazing

Spotless rooms

Yes

First two days perfect. From an effortless and fast check in to spotless and quiet room, nice breakfast and clean nice swimming pool. But the morning of jan 30 2026, we were exposed to unbelievable noise from upstairs. Drilling for 1 hour and then loud hammer banging. Called reception after 30 minutes, they didnt have a clue, said they call check and inform.The cleaner told us they are remodelling the room above, while after 1 hour of this the reception had not responded yet. I called them and after 20 plus minutes someone came to assist with room change. This completely ruined our day as we were trying to sleep for 2 hours before going out. Luckily next days were ok. It would have been best to inform us before this happened, so this could be handled in a better way, avoiding headache and losing nearly 3 hours with lost sleep and packing moving unpacking.

Everything great. Excellent staff