Uhome Ueno Hotel

Clean and facilities are well equipped. We had a nice stay for the whole trip

A terrible experience! If you're a traveler from out of town, think twice before booking this hotel! This is a self-check-in hotel, but the person in charge did not send us the code numbers. We tried calling multiple times (probably more than 30 calls), but no one answered. We called in the afternoon—no response. We called again at night—still no response. As a result, we were completely unable to check in and did not stay at the hotel at all.