호텔 레오네

The staff are friendly and accommodating, gives informative communication to guests like directions, wifi, amenities, etc. They tidy our room, change sheets and provide fresh towels daily. We had a good experience in this hotel.

Room & food was very good. Pool was nice and it was very close to the centre of Sorrento and the train station. However very disappointed to be charged 40 euros for the use of 2 towels on our last day. The hotel also wanted to charge us a further 40 euros to have clean towels to use in the pool side shower cubicle which we challenged. The pool does get very busy and overcrowded as the hotel allows locals to use the facilities so you have no priority as a guest.

Hotel front staff gave away our reserved car and driver. They lied and said they were backed up in traffic we saw the actual driver leave with other people then come back later. Also our driver company confirmed this. This caused confusion, concern , and unneeded stress with giving away the car so much we left some nice jacket behind when we had to scramble to get our car. AC did not work. Room was hot and caused miserable nights with no sleep. All the front desk would say sorry and offered no solution to solve the issue that caused sleepless nights. The cleaning and breakfast staff were amazing. Management and front desk can learn what hospitality means. Will never go back.

Ett mycket fint hotell, som ligger ca 10 min från centrum av Sorrento. Trevligt lungt poolområde. Trevlig personal och fin frukost. Om jag åker till Sorrento igen kommer jag bo där igen.

Great hotel. Walking distance to just about anything you want- shopping, restaurants, etc… very clean hotel.