Lucky Sun Patong

I will recommend my friends to stay here

This hotel is nothing like the pictures depicted on the website. I wouldn’t allow my pet to stay at this property. Upon reaching the hotel after 27 hours of travel around 0130 am. For starters, the hotel is located on a side street with no lights, which is very unsafe for any traveler. The entrance is ran down and unclean. I was exhausted and I was hoping the room would be better, however I was severely disappointed. The staff escorted me to my room and upon opening the door I was shock. There was a language barrier and I was trying to explain that the room was unclean and did not look like the photos. She left and I went back down to reception to explain to the gentleman working that I was uncomfortable and he suggested that I just try to rest and come speak with management at 10am. I attempted to do so but could not. I waited for the manager and was told to message the property because only the owner deals with bookings. I did so immediately and never received a response. I paid for a four night stay and only stay for 7 hours until I was able to book another hotel. I asked for a refund of the 3 nights I didn’t stay and yet no response. PLEASE DO NOT WASTE YOUR ON THIS UNCLEAN, RUNDOWN PLACE.

They didnt co oprate , key isnt working properly...safety issue.... Ac doesent work properly....locker also not working...staff is very rude...in tha agoda they show distance from patong beach is 1 km but actually it is 1.7 km...never suggest anyone to visit...never book from by its photo...every time when u book first see google review....plzz dont come here