아파트먼트 앳 포티나인스 바이 나마스테이

Balcony door did not lock and it was on the bottom floor so that was a safety concern. The pictures they show is not anything close to what we got. Molding it the bathroom was moldy and falling off. The entire apartment had a strange smell which could probably be correct by replacing the filters in the vents. The vertical blinds are missing some pieces so anyone walking up to the front door can see right in. It was clean no dust and carpets vacuumed so that was good. Complex offers a pool but there is nothing to tell you were it is or how to get to it so good luck.

The apartment was beautiful, good location, great price. Everything seemed perfect for our vacation. I never received our access code for entry, but since the 24 hr. line lady knew it, I thought nothing of it. That should’ve been my 1st clue. I got woken up one morning by a knock at the door. It was people claiming to be sent to “fix something”. I told them no and called the 24 hr. line to let them know what had happened. The lady I spoke with was “just about to call me” about them. She said I HAD to let them in, because they need to fix “something” in a bedroom. They tore up the floor in my room. All carpeting and all our personal items were taken out. They were there all day long (9:30-5). We had to stay because we couldn’t leave them there with all our possessions, so we had an entire vacation day stolen from us. Why someone would schedule repairs when the property is rented AND we are in a global pandemic is beyond me. THEN I get told they’ll refund us for the night. Haven’t seen that yet. Also got told this was the Apartment complex’s fault, even though the leasing office showed e-mails indicating otherwise. I chose an apartment over a hotel so my family wouldn’t be unnecessarily exposed to COVID. So you can imagine my anger when I wasn’t a. notified in advance, b. wasn’t given the option to refuse, and c. had to stay there all day long with two strangers who weren’t wearing masks. And STILL no partial refund. NEVER AGAIN. The pretty view isn’t worth the BS.

Three bedrooms and two bathrooms, kitchen, dining room and living room, very spacious. In downtown Memphis, the location was excellent. Parking was provided in a very close garage. The view of the Auto Zone Park was priceless. The view of downtown of the park was special. There was mold on the bathroom curtains and under the master bathroom sink. The hardwood floors were filthy. Carpets needed heavy vacuuming and even cleaning. The oven needed serious cleaning. A deep cleaning should address these issues. It was not comfortable in this time of Covid.

The apartment was not properly clean. The floor was sticky and dirty, found a used bottle and a used cup behind the bed, one kid stepped on small sharp object, etc. Adittionally the reservation included two parking permits but we just had one. We called to complaint about it but the girl hung up on us.