로얄 데카메론 몬테고 비치

Five star facility: We enjoyed our stay very much.

Low budget, beautiful & fun location. Location is great to discover the main shopping road in Mobay .. Really beautiful grounds and airport close by

Room was very clean though it could use some work but the view more than made up for that. Staff was friendly and attentive.

The service provided by the staff, the food was great and we had variety even during the hurricane. Everyone cared about our safety during the hurricane and did everything to make us happy and safe. The room was clean and we had whatever we needed.

Unfortunately, our stay at this property was beyond disappointing. While the frontline staff (housekeepers, servers, etc.) did their best and were genuinely kind, the management — specifically the hotel manager at the Grand Decameron Montego Bay — was shockingly unprepared, unprofessional, and dismissive. During the storm, instead of providing guidance, reassurance, or even the slightest level of communication, she chose to sit in the lobby scrolling on her phone. Guests who were stressed, confused, and rightfully concerned about the unsafe conditions were essentially ignored. The condition of our room was completely unacceptable. At first glance it appeared presentable, but the reality was disturbing. The bathroom felt unsanitary and unsafe — a leaking ceiling, large gaps around the door frame, and an overall feeling that cleanliness was not a priority. It was uncomfortable to even use the space. What was most infuriating was the complete lack of leadership. Tasks that should have been handled by staff and management were left to guests — we literally saw guests sweeping and cleaning common areas themselves because no one was directed or organized to do so. That is absolutely unacceptable at any hotel, let alone one operating under the Wyndham name. I deeply regret booking this stay. The poor communication, lack of responsibility, and total disregard for guests’ well-being made this experience one of the worst I’ve ever had while traveling. If there is any possibility of