코지 스위트 센트럴 웨스트 엔드

Gute Alternative zum Hotel für uns beide. Hatten es kurzfristig gebucht und auf der Reise nur begrenzten Internetzugang. Der Buchungsprozess ist komplett online und war daher etwas kompliziert. Nach einem Telefonat mit der Mitarbeiterin AJ lief aber alles problemlos.Bushaltestelle direkt vor der Tür für den Weg in die Innenstadt und zum Gateway Arch.

The first 20 minutes of water from the faucet is cold, you need to let the water run 20 minutes before taking the shower. Only one bath towel was provided for 3 days stay. The heater temperature sensor is completely broken. The heater kept running even the room was 80 degrees. Sound proofing of the building is horrible. I heard the snoring from next door, the toilet running, the foot steps. The carpet smells like weed. The pillow case and the bed sheets are not made of cotton. I am not sure it can be called a hotel. It only provides people a place to stay.

I tried to stay for new years and the place was dirty and it was no one at check in. Everything is digital and they told us that room cleaners was out for the night and that we had to stay anyway and didn’t even insist on giving a full refund until I told them my asthma was acting up. As well as the place was filthy and it’s not a hotel. More like a motel and people stay there and it smelled before we even made it to our rooms. The amenities were community based so nothing was in the room as far a kitchen and other little things.

Upon arrival the room had not been cleaned. I was on the phone with customer service (of the property) when housekeeping showed up. As he cleaned I asked the represetative to check for alternate rooms to put me in. She placed me on a really long hold and I am certain did not check on alternatives but came back and said "no options". I wasn't happy and was concerned the cleaner had rushed the cleaning. I requested compensation and was offered $50 and accepted. The other thing is their tedious pre-checkin process. They want a selfie a certain way and want an essay about yourself, claiming it helps them get to know you. I don't need staff in the UK knowing more about me, it's l

The check in was a nightmare. They did not give you complete instructions on how to use your code to get into the building. The building is nasty. The halls smell bad and are not clean. Stuff is broken. The hot water takes anywhere from 30 to 45 minutes to get and hardly any water pressure