타운플레이스 스위트 바이 메리어트 신시내티 오클리

Good

Everything was perfect! Easy check in, the staff was friendly, the entire hotel & the room was super clean, no odd smells or anything. I would’ve gave it 5 stars but the parking was terrible. There’s 3 hotels that share 1 parking area which isn’t enough space for all the guests. We had to park in the movie theater parking lot & we actually had trouble finding parking over there because the theater was packed. We had to talk in the rain to the hotel & I had on heels. They should expand their parking lots.

Helpful and friendly staff. The room and property were very clean. Quiet at night for sleeping! Decent breakfast.

Rooms were very cleaned and staff was always nice and ready to help.

Room was not ready at check in time. The desk kept checking with cleaning staff and was being told 5 more minutes. Room was ready 30 minutes after check in time. We were given a key and told to go up. Arrived at the room with 3 cleaning people who were busy doing nothing but trying to look busy. The cleaning crew were all stoned and the room smelled like weed. cleaning crew told us we could enter the room but three of them were still in the room so there was nowhere to go. New hotel with many in room items broken. Carpet in doorway was shredded so a dirty indoor/outdoor mat was thrown over it to hide to damage. The room should have been taken out of service until repairs could be made.