넥스트로프트 익스텐디드 스테이 & 스위트

They only give one towe per bed, even if there’s two people. They do not give extra towels if you ask. There was cockroaches, a kitchen but no pots or pans or any essentials to even make anything. Look somewhere else

Upon arrival the lady at the front desk did not see my reservation. Then, I showed her my reservation email and it magically appeared. I proceeded to stay on the third floor construction areas but this whole building need to be shut down. So after that mix up I arrived to the room to find dirty sheets, covers and I opened the window to find a beehive. Almost 50 bees flew in the window. So after almost getting attacked by bees I was going to call the front desk to discover the phone was unplugged. The hallways reaked of marjuana smells and long time residents look stetchy. I just about had enough of this place, never again. Before I left, the microwave almost blew up. I'm done....

when arrived at 2pm, (the latest ever official check in in any hotel) I was told that the check in is at 4! and not a minute earlier. stood for 15 minutes at the front desk, before anyone came to even be there. When i returned at 4:10 , I was told that "unfortunately all rooms are sold out" . Note: I was a payed -in-full-customer! Asked for the hotel manager to come and talk to me. Was given an answer, that she is out there cleaning rooms. After 30 minutes of arguments, was given a room, but when I took the elevator to the 3rd floor, I discovered, that the entire floor (the hallway) was a cocnstructioin site in progress. The room was beyond mediocre: cockroaches in the kitchen area, filthy fridge and microwave, stains on sheets.

It was absolutely horrific the whole thing. First we had to look for the girl at the front desk for 30 minutes. I had to knock on someone’s door to find where she may be. Then once we were able to find her she was very rude and unprofessional. When we finally made it to our room we were staying in we found out that it was under construction on the third level right beside our room. It smelled horrible we had one towel which had dirt stains all over it we had to dry off with a clean shirt that we had packed. There was no toilet paper in the bathroom. I walked to the convenience store and bought toilet paper so my wife could use the restroom. The air conditioner did not work like it was supposed to it would only blow air that may have been 78 degrees at best. We could hear the people next to us yelling back and forth for 2 hours. I would give this place a negative 5 star. I wish I could get my money back for it. I haven’t had a chance to call management but they will get a call next week.