몬디 샬레 - 그룬틀제

Alles Tip Top!

Great Staff. Super Clean!

Besides the beautiful nature and the entire area, the staff was the other highlight. Everyone, and I mean everyone, was beyond friendly, polite, kind, accommodating. You have an amazing team there and we'll be back. Thank you so much.

Alles in Allem wunderbar. Mitarbeiter waren alle sehr bemüht. Wir würden wiederkommen.

Beautiful property, however we experienced a poor customer service during check in. We arrived around 1700 hours to the property after a long drive from Germany and they only had one employee doing check ins for the chalets. We waited with no issues and explained we were starving and exhausted and wanted to eat at the property restaurant but we were told the restaurant was full and couldn’t make any exceptions. The employee did not offer any help to look for you’re restaurants around whatsoever, we had to ask her and make the phone calls ourselves even though we didn’t speak German. Also, she never took the time to explain anything about the property, its ammenities and surrounding attractions. Very disappointing for such an expensive place.