모르강-주피테르 아파트먼츠

Excelente localização e acomodações. Equipe muito atenciosa!

Amazing customer service and great location!

The location of the place is excellent, and the rooms are quite comfortable. However, the management seems more focused on finding ways to charge extra than on providing good service. They try to present themselves as a high-end hotel, but their attitude toward guests leaves much to be desired. Our group consisted of 12 family members, and we had booked 3 rooms. Due to a flight delay, we arrived later than expected. We notified them in advance, but they showed no flexibility and charged us an additional $40 per room just because of the late check-in. When it came time to check out, we mentioned we would be about 15 minutes late, and once again, they imposed another extra fee. Despite explaining our situation and asking for some understanding, they were completely indifferent, even though we had already spent a significant amount on our stay. It’s a shame that such an attractive place is managed so poorly. Because of the lack of consideration and professionalism, I would not recommend this place to anyone. If we visit the area again, we will definitely choose another accommodation.

Personally, the place is very well located, with comfortable rooms, but the staff tries to take advantage of the guests. They want to offer hotel-level service but find ways to charge extra at every opportunity. We were a family of 12 people and had booked 3 rooms. Since our flight was delayed, we arrived late. We messaged them to let them know, but they didn’t care and charged us an extra $40 per room. At checkout, we informed them that we would be about 15 minutes late, and when we finally checked out, they also charged us an additional fee. We explained the situation and asked for some understanding, but they didn’t care—even though we were a large group who had already paid a considerable amount for all the rooms. Unfortunately, poor service like this means I would never recommend staying there. Without a doubt, we will return to the area, but we would never stay there again!

Great staff. Gonçalo was awesome and made us feel welcome. The apartment was clean, and in a good location. Close to everyhing. Really enjoyed our stay.