Boston Corporate Rentals

El checkin fue horrible me tocó llamar por mucho tiempo, por fortuna tenía celular, de lo contrario hubiera sido imposible no tener ra la ubicación que aparecía en hotels.com aun asi el apartamento asignado estaba bien amplió y cómodo, no tan limpio como debería ser

Boston Corporate cancelled on us the night before we were due to arrive. We were in transit at the time. We had paid in full. We are still waiting for Hotels.com to reimburse us our money. We are very unhappy with both Boston Corporate and Hotels.com. Its only been 5 days, we are holding our next move to see if we are reimbursed in full, as promised by Hotels.com and Boston Corporate!

They moved our hotel at the last minute, then offered a 20% refund for the inconvenience but I never received it. The A/C was also turned off in the building and they did not let us know this. We had to sleep with the windows open, in a busy city, and we were right next to an ER. I will not use this company again.

After they canceled on me in error only a few days away from my booking I rebooked the same place thinking they canceled on me by error. With less than 24 hours notice they canceled my booking again. I was left with no place to stay the worst customer service and nearly zero explanation as to why they canceled. If there was something wrong they had plenty of time to advise me as I had booked 3 months in advance. This was the worst experience I have ever in my life received from a hotel industry. Oh and they took more than 24 hours to process a refund as well. They left my family in the cold and rain and wouldn’t even answer a call.

We stayed 4 nights in unit in what should have been a good experience. However, during the second night water came into the unit via the ceiling over the dining table. This was not a small drip, nor was it a slow drip. Instead, gallons of water had poured down and permeated the area. Immediately upon waking Sunday morning we reported this problem to you (7:03am). At that same time we reported that our laptop computer had been damaged by the water and no longer worked. At 11:49a you informed us that the problem was fixed. At 11:57am we asked if there was a claims process. At 3:26pm you responded by asking "how damaged is your laptop?" On Monday September 20th at 9:23am we responded that the laptop would not work and was ruined. We asked for compensation to which there has been no response. We also wish to make you aware that there is second hand cigarette smoke which makes its way into the unit via the bathroom ceiling fan. (At least we think that is how it gets in.) As non-smokers, this was most unpleasant. Expedia is requesting that we report our experience, which would have been great, but for the aforementioned items. We still have not heard from Boston Corp rentals. Today is Oct 10 2021.