컨트리 인 & 스위트 바이 래디슨, 영스타운 웨스트, 오하이오

I booked this room months ago and when we got there to check in after an 8 hour drive they didn’t have us listed. We tried to contact hotels.com and they couldn’t help us so my daughter ended up booking a room for us because of the arrival time and we needed sleep. I’d better not have been charged for the stay or I will be finding a phone number and calling.

I booked this hotel through Expedia and validated that my reservations were valid since they were changing names/companies. I was assured by phone that my reservation was good to go. Driving from WI is a 10-hour drive and when we got to the hotel my reservation was nowhere to be found. The clerk was very nice and did provide us with a different room, however, the cost was different than what I reserved it for. In the new room, the shower did not work, the facet was spraying rapidly and the room was somewhat warm even though we had the air on. My daughter used the gym and it was like a furnace. We were on the 3rd floor and it was super hot in the elevators. We were from out of town and there was no directory in the rooms to help find super locally. All in all, I was grateful to have a place to stay, but not so grateful for the situation.

The hotel is undergoing repairs so the pool is not open. This was disappointing, as that was our family's planned exercise/fun after a day in the car. The staff was friendly. Hotel is sufficient. Bed comfortable. The room was not very well cleaned: drink left in fridge from previous occupant. The fridge froze all our food. I wish I'd known this because i wanted a freezer but it froze all our fruit and vegetables.

Staff was friendly. Breakfast was good. Furniture was a bit worn.

This hotel is being remodeled and consequently only about half of the rooms are available for occupancy. My room was extremely clean and well-designed. The pool is closed. The fitness center is closed. And the Wi-Fi doesn't work. But I didn't care. Huge king size bed, excellent mattress. Had a sitting area with an extra TV and all of the amenities you would expect. Coffee maker, refrigerator, microwave. When they open the pool, and I have to come back to Youngstown OH, I will certainly stay at this location!