25.08.09I recently stayed at your hotel and would like to share some feedback regarding my experience.
While I appreciate the hospitality of your staff, I found a couple of aspects that could be improved for guest comfort:
• The room size was quite small, which made the stay less comfortable.
• The absence of a lift was inconvenient, especially for carrying luggage.
I hope you will take this feedback constructively, as addressing these points can greatly improve the guest experience in the future.
Thank you for your attention to these matters.