브라운우드 익스프레스 인 & 스위트

The hospitality was very good but the motel itself is not taken care of. It is on auction block and it shows pool was very dirty. Crickets in room more then once. Bed uncomfortable. the guest clerk and cook made it bearable

The location was handy for us. We stayed 5 consecutive nights and there was no evidence that our room was vacuumed. The carpets we're not clean when we checked in. The 2nd day there, our bed had been made and there were no fresh towels in the room. The front desk lady brought us bath towels and no wash cloths or hand towels. Two other days we got our towels from the laundry room as none were put in our room. Two days the bed wasn't made. The room needed some repairs. Towel bar in bathroom was broken, air conditioner in the bedroom did not work properly, the curtain in the bedroom was hanging loose from the rod on one end and the bathtub / shower faucet was very stiff and hard to turn.

All the employees were friendly and helpful. The room was clean, but some of the curtain hooks were broken. The carpets throughout the motel needed cleaning. The pool was disgusting. There had been a lot of thunderstorms with heavy rainfall in the are for several weeks, so the pool was expected to be closed, however, it was very green and slimy and there was trash in the pool and all around on the patio areas.

The staff was friendly, the price was satisfactory, and the breakfast was very good. The main problem Injave experienced is that both times I have stayed here the bedside lamps in the room did not work. They were seriously damaged and would not work. Not sure if I will stay here again. It should not be too hard to make sure the lamps are working properly.