더 하이랜즈 앳 슈거

I only checked two boxes for the search filters, kitchen and fireplace. I did not learn until I called the property to let them know I would be checking in after hours, halfway through my 6 hr drive to the property, that the fireplace was not working. I double-checked the original posting, and there was nothing stated about the fireplace not working. The property is older and a little beat-up, but it is clean and has plenty of towels and extra blankets if needed. The photos show one view of the living room, which is nice, but when you see it in person, there’s nothing else there. There’s just a hollow, empty feeling to the place. It’s not decorated to give a cozy moubtain feeling. The large, nice mountain stag artwork in the living room has an oddly overly ornate frame set at an odd position on the wall as if the rest of the furnishings recently abandoned it. The place just seems neglected and sad. There is a weird smell in the bedroom, like sweaty man odor. The mattress on the lamp/left side is deeply furrowed. The upstairs neighbor walking/moving about noise is extremely loud. I had to put on grey noise on my phone to try to block it out. It took a minute to figure out, but the heating does work. The balcony has a beautiful view. The kitchen has all the basics, but bring your own salt, pepper, spices, or olive oil, etc. The staff in the main office is very friendly and helpful.

Pros: The suite was clean. The space is large and roomy with plenty of blankets, and kitchen pans, appliances, and dishware. Check-in and out was easy and staff friendly. Location is very nice with a great view from all suites. Enjoyed the real wood fireplace. Bought some logs at local store and starter at Lowe's. Cons:The stove eye was unattached and did not work. There was no knob on the living room wall heater, luckily my husband had a tool we used to turn it up and down. The bathtub drained very slowly and I hate standing in bath water.