Homewood 스위트 바이 힐튼 프리몬트, Ca

Very clean room!

The last night there we noticed ants on the bed. Never saw anything there before. Also never ate near the bed. We cleaned them up and that was it. Didn’t see anymore. Other than that everything else was great. The space was super spacious and nice.

Front desk gal could use a bit of training.

The location is convenient for shopping and restaurant options. I was disappointed that when i called about the heater, I was told that the maintenance staff had left for the day and I was told to turn the setting to a higher number which seemed to help the issue. Overall, a good experience.

I had a very poor experience at this hotel and ultimately chose not to stay. At check in, the front desk attempted to charge me for a room that had already been fully paid. This was only resolved after I refused to provide my card and asked for a manager at which point the staff member suddenly contradicted their earlier statement and “found” my reservation in the system. I was then told a $250 authorization would be required. Given the condition and offerings of the property, this was unreasonable and not adequately explained. I declined, did not check in, and went to another hotel instead. Based on this experience, I would not stay here again and would not recommend this property. The process lacked professionalism and transparency. The Lobby also smelled of marijuana.