그랜드 시레니스 리비에라 마야 리조트 & 스파

The room was well kept and always restocked. No issues at all. Staff was amazing. Special shout out toYessica, Giovanni, Anna, Mexianaf Juan.. they all went out of their way to show us beautiful hospitality. Thank you all

This hotel is amazing, the customer service is superb, you never feel crowded even if the hotel is full.

Our family returned to Grand Sirenis in February 2026, and once again the resort delivered an exceptional vacation experience. This was our third stay, and it truly felt like coming home to a place where the staff genuinely cares about every guest. From the moment we arrived, we were welcomed with warmth and professionalism. A heartfelt thank you to Marlene Castro, Erik, and Head Chef Fernando, whose dedication and attention to detail made our stay outstanding. Their commitment to service is one of the reasons we keep returning. Our two grandsons had an unforgettable time exploring the resort’s unique blend of jungle pathways, beach lagoons, and archaeological elements. The natural setting is unlike anything else in the Riviera Maya—lush, peaceful, and full of wildlife. It’s the perfect combination of adventure and relaxation for families. We also want to recognize the entire resort team for their excellent service throughout our stay. Every interaction—from dining to housekeeping to guest services—was handled with genuine care and professionalism. This visit was every bit as wonderful as our previous stays, and we are already looking forward to returning again. Thank you, Grand Sirenis , for another memorable family vacation. Keep up the fantastic work!

Room was excellent. Staff throughout the resort was incredible, so friendly, helpful and always so willing to go the extra mile. Shout out to Ana, Mexia,Giovanni, and Yessica. Buffet and a la carte dining were incredible, service amazing. Pools and lazy river were hits. Very large property, a compass would have been helpful!

A lovely resort. Beautiful grounds and beach. An abundance of wildlife. Good food - I am vegetarian and I had no issues. Staff are great. The drinks seemed weak. Loved the lazy river. The rooms did the job, big and lots of storage. You won't be in room too much - it is so much better outside on the grounds. A special mention to Afred, our expedia conceriage. He was amazing, very knowledgable and helpful.