KIORI 컬렉션 신마치

차분한 곳입니다. 직원분도 친절하고, 영어도 능숙하십니다. 다 좋았습니다. 다음번에도 여기 머물껍니다.

Extremely clean and modern facility. Felt like a spa.

The hotel is very spacious. The first night, I unfortunately had a dirty bed with multiple hairs and stain on the bedsheet, even with the top sheet off. I took off everything, bedsheet and pillowcases. There was nothing the front desk could do since there were no other rooms and cleaning staff was gone for the day. I asked for clean sheets to sleep on and I was given that. I literally put the new sheet on half the bed and sleep on that. Kind of disappointing since I paid to sleep there. The next day, new sheets were put on the bed. Overall everything is great but it’s just unfortunate about the dirty bed the first night. One star off for that

Clean area, calm, soothing place to rest after a long day of touring Kyoto.

This is by far the best hotel I’ve stayed at in Japan. The property is beautiful, spotless, and extremely family-friendly. I highly recommend it and will definitely be booking again on my next visit.