시트러스 트리 빌라 - 숭가이

ヴィラのインテリや雰囲気は最高！ 3日滞在して、2日間はお湯が出なかったり 3室のうち1室は排水溝が詰まって、シャワーを浴びると溢れてきた 部屋は基本的には綺麗だか、日本人の感覚からすると水回りは汚い 初日に大きなゴキブリがベットで死んでいた スタッフはスパの予約を取ってくれたり親切だった 中心地から離れているが、欧米人が多く過ごしやすい

This property is much more run down than appears in the photo. It is NOT called Citrus Tree Villa and so when trying to locate it the locals have no way to help you. Citrus Tree Villa is an umbrella company that rents out multiple villas. This villa is actually called Villa Anak Sungan. Upon arrival there wee not the number of beds I was told there was, including the one I requested to have added at an additional fee. It was a fight from the beginning to get another bed. I have lived in Bali for three moths just down the road from this villa. I know the area well and have very realistic expectations. This review does not come from from a westerners unrealistic expectations. The staff literally sat at our outdoor kitchen table from 9-5:30 pm smoking, telling me he was there to help us. It was not clean. Cleaning inside did not happen until I contacted the manager and complained. I had to take a photo of the daily task book in the drawer and ask if this was what we were to expect daily. I also had to send photos showing that nothing was attended to when the staff stated they cleaned but did not go n the bedrooms. I was then told she was sending him back at 8pm to which I responded absolutely not. I also has to insist that he did not have permission to be in our rental space all day, that he was to come and clean and leave. Window locks were rotten. Moss was growing on the bathroom floor. There were foot prints all over one of the bed room walls. Terrible experience