THE FILMORE DA NANG

THIS IS A FAKE LISTING, DO NOT BOOK!!! Our flight was delayed so I sent the hotel a message that we were a few hours later than expected. We received no reply and when we got to the building, were not allowed in by the security guard who said this building is not a hotel but a long term residential building. There were no staff on site to help and no phone number to call and still no response from the hotel. I reached out to the booking provider hotels.com who also tried calling the "hotel management" for assistance and they also received no response. So we were stranded late in the evening with all our bags with nowhere to stay the night in a non-central part of town that was dark, had construction all around and was very uncomfortable. We tried to at least get a refund for the booking, as we were not let into the building or our room and hotels.com have refused to provide it. Even though they themselves could not get a hold of the hotel management. 0/10, complete scam.