코지스위트츠 쇼보트

Excellent service

Our was motto the best standards. And being I got contacted over and over by cozysuites for our reservation and check in. There were several steps after booking through Travelocity that you would imagine the place being above standard. However reaching our room we noticed some things that were not up to standard to be honest. The bathroom walls were dirty in all of our bathrooms as well not 1 wash rag in any of our bathrooms. Next to one of our beds on the floor looked very dirty with dark sticky residue. I took it upon myself to grab a wipe and some soap water to clean it. I took pictures of both the floor and bathroom wall. There was not many choices for eating with family which was hard traveling with 3 kids and it being a “family fun place”. I’m not usally a person to complain but this should all be addressed.

Everything was great

They don’t show the fine print until after you book the room the walls were all chipped up residue of w.e on the walls.. I wanted to celebrate my daughter’s 5th birthday by taking her to the indoor water park was the only convenience for us! No ice machines can barely make noise felt like we were in a prison! it reminds me of an assistant living. Guess that’s what I get for trying to find a room last minute for the weekend

Beautiful place I will def return. A few minor quirks with the shower but still pleasant. They offered to sent maintenance immediately but we had 3 bathrooms so I told them they could come after we leave.