크라운 플라자 칼리지 파크 - 워싱턴 DC 바이 IHG

Property location was convenient and easily accessible. Ample parking but could use additional lighting in the parking area. Staff was all very friendly. Rooms were clean and had everything we needed for our stay. Overall property had what we needed to have an enjoyable stay and was fairly priced

Nice

The hot water was like warm. The carpet was coming up in my room and the walls and ceiling were damaged.

The bathroom was a little smelly when we arrived, like someone has just used it. The phone did not work.

The room was clean. The parking lot was well lit and clean. Thank you for reaching out. I picked Crown Plaza College Park for my staycation because I attended a function there before. I didn't stay overnight, but added it to my list of places to stay. I appreciate the well lit parking lot and the over all cleanliness throughout the facility. I surly would not have made reservations for two nights had I known that there are strings attached with WiFi service. I hoped to do some studying, but couldn't because of a needed membership for the internet. Furthermore, having one microwave available for guest is just crazy! I went to use the microwave and found that someone had spilled something in and around it. I told the front desk, and Jessica said, "Ok, thank you." I asked if there is another microwave and she bluntly said, "No,"-barely lifting her eyes from the computer monitor. Aside from the absence of concern, she didn't make any effort to somehow correct the problem. Maybe, asking if I wanted to use it and calling some to clean the area would have been great. After my experience, I didn't want to avail myself to any other amenities. I couldn't help thinking that I would have gotten much better at a hotel that costs less. I felt really disappointed.