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stayed here in advanceof funeral. desk staff were exceptionally helpful- changed our room to accommodate my dad with accessible room and then found me a sewing kit when my dress hem came. in the morning, breakfastwasnicely presentedand staffed down

Staff was nice, but the hotel seems to be struggling with cleanliness or awareness. Our room hadn’t been swept or mopped in I couldn’t tellyou how long. Hair on the bed sheets, and the bathroom floor near the toilet felt like it was going to fall through. The room was huge so that was nice. Breakfast had moldy bread and sausage was burnt but the juice and coffee was good.

We stayed last weekend at the Best Western, Jackson and with some trepidation I score it a 4 out of 5. First, when checking in, I noticed that they immediately put us on the second floor so I asked if they had elevators to which the clerk said, "no" to which I said, oh, no ADA compliance? "To which he said "what's that?" (I can tell he will one day be a manager in the hospitality industry.) I said, "that is the law that assures access compliance for folks with limited mobility." To which he said, "we are historical" (right, from the 1980's perhaps, not the 1880's. I am thinking that some mention should be made of this deficit in the listing on Hotels.com. No offer to look for a downstairs room, just, that was it. Fortunately my mobility issues are not critical (yet), but my impression of this place, where I had stayed twice before, became more so. The place was reasonably quiet, and if you set aside the fact that all upstairs and downstairs doors to the halls were apparently open all the time (no security locking) and the guy blowing copious amounts of dope, which wafted down the halls from the staircase landing, everything was just peachy. The room was clean and well appointed though. The Denny's next door had gone out of business.

Everything was great! Thank you for the good service.

The broom was clean. The staff was courteous and friendly. There was no wait time. She greeted me. It was perfect and for it to be a best Western you sometimes think you don’t pay a lot so you expect bad service but I’ve gotten bad service at better hotels, but this place was a 10 out of 10 the breakfast was good in the morning. The staff was nice. It was clean no issues and it had hot water considering it was like 19° outside