더 갤러번트 타임스 스퉤어

If you want an excellent location, a good bed and a good shower for a good price, this is your hotel at The City.

We weren’t satisfied with the overall service. We were given a room that had almost no wifi service. As tourists, we depend heavily on hotel WiFi. However, our concern at that point was the room not having a safe and for us to have twin beds (even though we had requested that at the time of booking). We were given the room with twin beds and safe for an extra fee and thankfully, the WiFi was working in the other room. We also found a staff member exceptionally rude. He had no sense of politeness or courtesy whatsoever. When I went to ask him a question about the luggage storage service, he interrupted me and told me to speak to the concerned bellman and not him. On a different occasion, I went up to him to give my room card because it wasn’t working, and he threw the card on the desk towards me after fixing the issue (rather than giving it to me in my hand or placing it on the desk). This happened twice. I didn’t see him behave the same way with other guests so not sure if he was just racist or had a hard time being polite to everyone. For the amount that we paid, I had expected a lot more.

Room was older but very clean. Housekeeping was great! I had 2 separate reservations as I was arriving 2nights before my group - they upgraded me to the larger room on arrival so I didn’t have to move rooms which was very nice and convenient!

Disappointing all round. Would not recommend booking this place

4월초중순에 머물렀는데 가장 좋았던건 번화가 근처라 이동하기에 굉장히 편했습니다. 악명 높다고 들었던 엘리베이터도 빨리 잡히고 기다림없이 잘 탔던거 같아요! 뉴욕 시내 돌아다니느라 잠깐의 휴식, 취침으로만 이용하기에는 정말 만족스러웠습니다! 다시 뉴욕여행간다하더라도 다시 이용하고싶어용