더 세인트아이브스 베이 호텔

This hotel is worn out. The reception staff were not particularly friendly and didn’t tell us that there was no room service unless you asked for it by 10.00am.After the first day of no room service we complained and the next day it was done. However, they still didn’t tell us that we had to request it, so the next day it also wasn’t serviced.We’ve never encountered this before. Also, the stair carpet leading to our room was not cleaned in the four days that we stayed. We know this because there was a leaf on one of the steps when we checked in and it was still there when we left. The only redeeming feature was the breakfast and that was good.This is not the standard that we expected and we will never stay there again.

Staff went above and beyond to make us feel welcome; hotel in a great location and the room was spacious with a wonderful view, specialist diet/allergies catered for on the varied breakfast menu. Clearly the hotel is being refreshed under new management for 2026. We managed to park each time, but imagine it could be more difficult in high season when things are busier.