아메리카스 베스트 밸류 인 멤피스 I-240

The front desk called 5 hours before my arrival telling me they had to run the card on file immediately if I wanted to hold my reservation even though the app said I could pay on arrival. When we did get there the place was very dirty and the lobby was locked. The manager was outside with a german shepherd he had on a leash that was barking and growling at us as we walked up. He tried to charge my card again before giving us the key. There were stained mattresses against the walls leading to the room. The room number plate had been ripped from the wall and once we were able to get in we discovered mattresses that were too small for the frames they were in and had mud stained covers on top of them. There was a used ashtray w butts in a room that was supposed to be non-smoking. The smoke detector had a plastic bag taped over it. A huge hole in the bathroom door that someone had kicked or punched. The floor was filthy and the sheets had someone's hair on them. The manager said this was the only double room they had or we would need to pay a "room transfer" fee. I reached out to Hotels.com and they spoke to the manager. He then found another room that had clean sheets and mattresses that were the right size. This place is also very loud. The tenants that pay by the week were out shouting in the parking lot and there are loud trains that go by very frequently. Around 5am someone outside started screaming so we packed our bags and left quickly without looking back. STAY AWAY!!