이비스 칼라마

Todo perfecto. Precioso hotel y amplias habitaciones muy modernas y limpias

No había caliente en la ducha.

Pouca variedade no café da manhã

Room is noisy and small. Air conditioner does not work correctly. Shower drain was clogged

I booked a room with 2 twin beds and a sofa since I was staying with a male coworker. The hotel said I booked a queen bed and a sofa. They showed me what they had received from Expedia and the paper said "multiple beds" but they denied to give me separate beds although the word "multiple" is very ambiguous. So one person has to sleep in a queen bed and the other on a very small couch. The hotel wanted me to rent a new room and try to get a refound of my original booking. It is the second time this happened to me in the same hotel. When I did the booking, the pictures of the room on the web showed 2 twin beds and that is what I chose (the 2 times I stayed there) but the hotel told me I booked a queen bed.