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The

Extremely close to The Rock (El Peñol) … beautiful pictures of Quatape reservoir from hotel room

Jolie chambre ! Le personnel a été formidable : un accueil tres chaleureux et des personnes très serviable et adorables ! Nous sommes ravis d'avoir choisi cet hotel !

Although the Mountain View and the view of El Peñol was beautiful, and the actual property was nice, the room was unsatisfactory. The bathroom was awkwardly located with a translucent sliding door as a door to the bathroom. Dead flies were found on the sheets as well as some other stain. One hand towel for a room for 4 people. No garbage cans available.

We had trouble finding the hotel because they changed their name. Once we arrived it was clear that there was a lot of construction going on outside. The owners are making the outside Insta pretty, but they would be better off focusing on good service and updating the rooms. It took 40 minutes to check, they weren't expecting.We unfortunately had prepaid otherwise we would have left, since there was dust and construction noise everywhere. We had 3 rooms and all were dated and smelled terible. They had placed cheap smell sticks in the rooms to cover up the moldy smell, but the sweet berry mixed with the damp smell just made it worse. The rooms are decorated with dusty fake branches with flowers and spiderwebs. The headboard is made of iron with lights attached to them, making it impossible to sit up in bed and lean back. The only outlet is under the bedside table close to the floor at an uncomfortable angle to plug in.The shower didn't drain and because of the poor building design, the bathroom and my room very quickly flooded as I was washing my hair and didn't notice that instead of draining, the water was spilling onto the floor. The water went as far as to reach under my bed and it soaked my backpack. When I told the staff what happened, I got a long explanation as to why the shower flooded, but no apology. And to make a bad morning worse, they serve instant coffee at breakfast,which they make in the blender.