트래블로지 바이 윈덤 브랜슨

Our stay was in the old hotel, was ok, will use it again.

Overall our experience here was a little under par. No where in the details online did the price reflect that the waterpark was not included in our stay. When we arrived it was another $30 to get into the waterpark. The beds were not very comfortable. Overall the hotel was overpriced for just the room stay.

We really enjoyed this stay. There was some confusion as to where the office was, but the staff at the spa were very helpful.. the office was 3 buildings down. The Atrium is now a part of Castle Rock Hotel. We had requested a refrigerator, but didn't have one upon check-in. It was quickly delivered. Toilet ran occasionally, but not enough to really bother us. The hotel was very quiet and we were surprised on Sunday morning to see a school bus loading teenagers right down from our room. We will for sure be staying here again!

I had planned a trip for myself, my two young daughters and my best friend. I booked this hotel online. I read the reviews and looked through the pics of the hotel. I ultimately chose this hotel because of the water park for my daughters to enjoy. Once i arrived and checked in I was informed that my hotel preice did not include the water park and I would have to pay for every day I wanted to use it. No where on the website does it say anything about paying seperate for the water park. The only thing the site states is indoor pool. (which by the way there is no separate pool away from the actual water park, so its the water park or nothin!) And must I add I paid as much for the water park as anyone else off the street would. Hotel guests don't even get a discount.... So once we got to the water park we couldn't even use half the park because they decided to drain all the pools and refill only half of them with ice cold water. And I understand the lifeguards are there for your safety but I don't exactly appreciate them staring me down the entire time i'm trying to enjoy playibng with my kids, and constantly being in my personal space. I felt like me and my friend couldn't even have a conversation without the lifeguards listening to all of our business. Another thing the website says is free continental breakfast. Well apparantly they don't make enough money during the spring months, so you have to pay for a bagel and some juice. There is also 2 buildings off the main building (just a side note the main building has a large amount of rooms for guests, is also where you check in, and where the water park is located) , we were 1 group out of the handful of guests staying there and wouldn't ya know we were put in the furthest building away from the main building. Literally in the furthest room away. so just FYI you will probably be confused because the 3 separate buildings make you think that the main buidling is a totally seperate hotel that is not affiliated with Atrium Inn. The room was fine, clean and comfortable as a hotel room could be, but I would never pay that much money to stay in a hotel only to pay more just to swim in the pool for a couple hours, get a bagel and some juice for breakfast and deal with bad customer service.

it was close to most of the attractions. it was more of a motel. you entered you rooms from outside. the building you checked in at was 2 buildings away and that is where you went for your continental breakfast. so if it's raining, which is was one day as well as cloudy and cold the rest, walk fast, run or drive. when i reserved online i thought i read it had small frigs and microwaves in the rooms. they don't, not in the cheaper rooms anyhow. the tv remote had no cover over the batteries and the heater was very noisy. the were only 3 or 4 rooms being used in the building we were in, unfortunately the put everyone next to each instead of every other room, so we had a screaming baby in the room next to us our last night there that woke us at 4am. it was okay but i don't think we'll stay there again if or when we go back to branson, mo.