우드스프링 스위트 세인트루이스 세인트찰스

Towels in the room had hair of someone else on it. Staff was not friendly or helpful. They mailed me an empty envelope with my deposit when I should have gotten it back. The room smelled like chemicals. My room's door had to be forced shut. The walls were incredibly thin so I could hear everything happening in the rooms adjacent to mine and above. Would not recommend and would not stay again.

When we left the room was as cleaner then when we arrived. floors were scratched and neighbors loud making sleep impossible. Was told to give them a 100$ cash deposit for our pet at the end of our stay we we're told to never give a cash deposit and the GM would have to be reminded. Incredibly unprofessional weird smells permeate the building. You have to keep your dog in a kennel anytime you leave the room. We followed that to the letter but we still reprimanded because they heard our dog barking?? They didn't even bother to check if she was in her kennel which she was.