트란 패밀리 빌라 부티크 호텔

The place is pretty worth the price. It’s not that far, but the route is a little confusing and hard to follow on Google Maps. Even though it was nearby, I still managed to get lost and ended up taking a Grab because I’m terrible with directions

Lovely hotel with friendly staff and nice big bed Short walk from hoi an lantern street Would recommend

위치가 야시장과 좀 떨어져있지만, 감수하고 숙소를 예약했는데 많이 불편했어요. 아이들과 갔는데 엘레베이터도 없고 계단으로 짐을 들고 오르락 내리락 힘이 들었어요ㅠㅠ 올라가는 길에 옆 방은 현지 손님인지 담배를 태우고 계셨고 샤워를 하는데 샤워기가 없어서 씻는데 불편했어요~

Value for money.

Unfortunately, our experience at this hotel was very disappointing. The room was not clean at all — there were visible stains on the bed sheets, which was already concerning. However, the worst part was the number of moth cocoons everywhere. They were behind the curtains, on the ceiling, in the bathroom — literally throughout the entire room. It felt very unhygienic. We went to reception to report this and showed photos. To be fair, the receptionist was very kind and helpful. She came to look at the room with us and offered us another room for the night while they would clean ours. Before accepting, we asked to see the alternative room first. Unfortunately, it was even worse. It also had many cocoons, and the bathroom looked like it had mold all over it. We declined the room because it clearly wasn’t an improvement. We then asked if we could borrow a vacuum cleaner so we could clean the room ourselves, but they told us they didn’t have one — which was quite shocking for a hotel. Additionally, the hotel advertises a spa facility and a private beach, but we didn’t see or hear anything about either during our stay. The pool was also dirty around the edges and the sun beds were also not very clean. The rooms and reception also didn’t look like the photos online. After reading other reviews, it seems this is a recurring issue. In the end, we decided to leave and stay at another hotel. We did receive a full refund, which we appreciated, and again, the receptionist was very kind throughout the process. However, due to the poor hygiene and misleading information, I would not recommend staying here.