더 불 앤드 부시 호텔 킹스턴

Fantastic

Horrific, genuinely scared for our safety. • The general condition of the hotel was disgusting. • The mattress was stained, with hairs clearly visible. • There was a hole above the electrical socket large enough to fit a finger through, posing an electrical hazard. • The smoke detector had a shower cap covering it, rendering it non-functional and violating fire safety regulations. • The fire alarm control panel was disabled throughout the night, causing a loud buzzing alarm to sound continuously. Our room was directly above this panel, and the noise made it impossible to sleep. This is a serious health and safety violation. • The room was extremely dusty and had clearly not been deep cleaned in a long time, which triggered my partner’s asthma. • There was visible mould on both the curtain and the shower tray, which further aggravated my partner’s asthma.

I never stayed in a dirty place like this , fire alarm bleeping all night , carpet stinking walls dirty , looked out the window this morning over growing and rats running around , going to report this to trading standards .

The room wasn't clean, or up to standard, the bed was very uncomfortable.

There is no reception. Quite dirty room and bathroom. Hands basin silicone looks dirty black mould on it. Soap and shampoo small sashays were on the floor.