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First, you can't check in till 5pm. Second, the shower is small and slippery when wet. When I mentioned that I'd nearly fallen twice and it needed a non-slip mat, I was told can't be done as this would be an admission that there is a problem. Plus, the light in the bathroom is on a motion sensor timer and kept cutting out leaving me in the shower, in the dark. It sounds comical but with the slippery shower base and total darkness, it wasn't funny. I had to open the shower door and wave my arm to restore light. Also, it says that shower-gel, etc, is supplied; One small bottle of hand soap. Third, the TV didn't work. Weak, or no, signal. The response of the manager on being informed: "It's probably been knocked by a previous occupant and anyway, we're replacing all the TVs with smart TVs." Fourth, they don't serve breakfast. Fifth, and worst, you can't leave by the front door in the morning but have to exit by a door that opens onto a flat roof, and descend to ground level by means of a spiral staircase which should be condemned as a safety hazzard. It's sturdy enough, but the treads are so small that I had to descend one careful step at a time as there isn't enough tread to allow the normal motion. Anybody really frail would have to descend backwards and supported from below. (I know whereof I speak having been a fireman and a builder subject to building regs.) Beer = excellent. Food = okay. Hotel is run in a way that serves the convenience of the manager, not his guests.

From the moment we arrived at The Vale Hotel, we were made to feel completely at home by the wonderful young owners. Their warmth and genuine hospitality set the tone for a perfect stay. Our room was absolutely gorgeous—beautifully designed, spotless, and incredibly comfortable. Every facility was impeccable, clearly cared for with pride and attention to detail. We couldn’t have asked for a better experience, and we will definitely be returning. A truly fantastic stay from start to finish!