익스텐디드 스테이 아메리카 셀렉트 스위트 미니애폴리스 에덴 프레리

The night manager was SUPER HELPFUL when we came to check in during the night

This staff told us the hotel is changing ownership but that is no excuse for dirty hallways and public areas. We don't think anyone ever vacuumed the hallways the whole four days we were there. Bits of trash on the carpet increased every day, old clothes and trash on the floor in the laundry room, and overall lack of attention to cleanliness. Our room carpet was so dirty you could not walk barefoot on it. Very disappointing

I confirmed a day in advance that I was booked for a month.One day before starting a new job Shaq the manager ( who had deals going for other people he liked at the hotel ) came to my room and said“The employee that booked your room made a mistake. Plus you owe $340 dollars “ You have 15 minutes to leave or Im calling the police to have you escorted off the property “l had a person set up to watch my dog while I went to my first day of work. I was in shock and it was extremely stressful and expensive. I was in the lobby for hours making phone calls to find somewhere else to stay so I would be able to start my job the next day.Plus now I didn’t have a person to watch my dog. Shaq the manager knew me. I had been staying there for 9 days, all paid. He nearly cost me my new job and my dog.I was at risk of becoming homeless because Shaq didn’t like me or communicate with his staff that confirmed my months reservation. The hotel was being sold so the front desk was not open for it’s posted business hours. They said they had no toilet paper the last day I was there. Never coffee or grab and go breakfast.Shaq had some personal issue with me for no reason. Shaq was overriding the system to evict me and my dog. Shaq needs help addressing his ability to see all people as equal before managing people.

The Staff was ver friendly not of them

Definitely not worth the amount of money I paid for the room and it seemed more like a homeless shelter than a hotel.