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There seemed to be an easy access to the parking lot by members of the public and the location was not well lit at night

The staff was lovely but the hotel was just really unclean was so dirty I’m so shocked

Very basic with no thrills. Perfect for travellers visiting the centre of Coalville as we were, but the room was very basic. Tea, Coffee, kettle, towels and soap were provided, but only 1 coat hanger in the wardrobe. The ensuite sink was slightly blocked and took ages to drain away, and the shower and soap shelf were dirty. We couldn't get the TV to work on the night, only in the morning did I find the switch half way up the back was turned off. The hallway carpet just needs a quick clean and maybe an air fresher in there to brighten it up. Check in was at the bar, and i couldn't hear the softly spoken barmaid over the music. It is also the first time someone has hand written my debit card details down instead of just swiping through a machine; I hope these wear destroyed. But on the whole i got a good nights sleep, there is free parking, and check out was easy; though no breakfast.

All good no complaints

Everything was fine apart from the room being cold and we couldn’t get it to warm up even trying to turn the heating up didn’t work