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Internet was good and staff very pleasant. They made me porridge & asked how I'd like it made & gave me gluten free bread toasted as requested. I was in a room directly over the bar area so was a bit noisy but was all quiet by 11pm so was able to get a good sleep. Lovely room!

Clean and comfortable rooms, with amaizing views. Very delicious food!

Overall the room was tired, particularly the sink and shower enclosure. And there were items from previous guests under the bedside table suggesting that the cleaning regime is in need of improving. We were double charged for the room which was a hassle to rectify. This diminished our experience rather. However, the evening meal was very good and staff friendly and attentive.

I spoke with the very lovely manager about this and promised to leave this feedback. I stayed here for a wedding and the person who showed me to my room did not make it clear that the door to get in when I returned was actually not at all clear- it was behind beer barrels near the kitchen and on the other side of the building to the entrance. When I got back there was nobody on the most premises and I couldn’t get in. I ended up sleeping in a random room the key worked on and luckily was vacant. The chef let me in at 7am. It really does need to be pointed out specifically!! I didn’t want to be horrible and leave one star, despite the fact it was a pretty terrible night for me- I was freezing. The manager was mortified and said she would have given me a refund if I hadn’t paid in advance. Just hope this does not happen to anyone else. The hotel was very nice and clean otherwise- had I slept in the room I booked I am sure it would have been comfortable. Another note- I was told breakfast was served between 8-9am only. That seems quite mad? Usually it would be a window like 7-10:30? One hour is a really small window and that’s quite early if you’ve been out to a wedding, for example.

Good efficient service