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All was great

Basic room, but the shower head only half worked and the shower door was broken.

The room was great and the staff was exceptionally helpful

Location is fine, rooms are clean and well kept but the place feels a bit abandoned and unloved. Staff is friendly and helpful, but all services (check in, breakfast) are in another hotel across the road, which means there is no security or supervision at all. We were given a room without balcony, which was clearly offered in their listing. Without much ado they gave us a better room, saying they put 'the wrong photo' up and it had to be changed. The wrong photo is still up there, so beware. Beds were absolutely terrible, but on the day we left (!) new matresses were delivered. But wait: no wifi?! Are you even serious? Wifi was only available in a cold, grey, empty room on the first floor, except when we really needed it, it was down completely. This is unacceptable for a three star hotel. Especially since there were clearly hotel networks available in our room, but we didn't get passwords for those.

Gute Lage, schlechtes Preis-Leistungs-Verhältnis