아나르바 마운트 라비니아

Spa is closed down.

Excellent staff. Manager was very kind and helpful. Thank you for a wonderful Stay!

Great location, helpful staff, nice variety of food options. The spa services are great as well. The gym could use some upgrades. I’d stay there again!

Our flight arrived early, so we needed to check in ahead of the scheduled time. Unfortunately, we did not receive a warm welcome; instead, the staff seemed bothered by our early arrival. I had sent several emails to the hotel prior to our arrival, but received no response. Eventually, we were assigned a room after paying an additional fee. However, the room was in poor condition—it had an unpleasant odor, the hot water was not working, and the air conditioning was also faulty. We were very tired after a long flight. The following day, I informed the staff about the water issue, and after several attempts, the problem was still not resolved. I also notified another staff member about the water, and he was very kind to offer us an alternative room, which was in much better condition. While some staff members were very nice and helpful, I would rate my experience at 3 stars because staff was helpful.

The staff was extremely helpful and welcoming and accommodating to our needs. We enjoyed our stay very much. Would have been great if the surrounding neighborhood was in better shape especially looking down from the roof top pool.