유로스타스 카사 안파

El personal muy profesional y amable. La habitación impecable y cómoda

I had a very disappointing experience at Eurostars Casa Anfa. I made a reservation in advance through a well-known booking platform and received confirmation prior to arrival. After a long international flight, we arrived at the hotel expecting a smooth check-in. Instead, we were informed that our reservation could not be honored because we did not have a marriage certificate to prove we are married. This requirement was never clearly stated on the hotel’s website or during the booking process. If this is an official policy, it should be communicated transparently and prominently before guests complete their reservation. Travelers do not typically carry marriage certificates while on vacation, so this came as a complete surprise. The lack of clear communication caused unnecessary stress and inconvenience after a long journey. We were unable to rest as planned and left feeling very disappointed. Greater transparency about policies would help future guests avoid the same situation.

There was no light

The room was spacious and very clean. The staff members were polite and helpful. I will stay here again if I go to Casablanca.

Nouvel hotel, tres bien agencé et tres bien placé. Personel agreable et tres serviable