캐피탈리아 플라자 레지던스 레포르마

Everything was perfect, very clean rooms, staff very helpful, and location close to everthing.

The location is amazing and the condition of the apartment is great. HOWEVER, if you were planning to use the amenities, be prepared to get extremely disappointed. The operating hours of both the pool and the GYM is exactly the same hours that NOBODY wants to use them. For some hard to believe reason, they are only open from 9 AM to 6 PM, so if you were planning to hit the GYM or go for a swim before or after work, that is going to be impossible. The main reason for choosing this property was to be able to workout before work so I was going to give the property a one star rating for those never seen before and unreasonable rules, but to be fair the apartment is beautiful and the support staff were nice to me (didn't solve anything but were nice).

Hola Llegando, la habitación no estaba lista ni el personal informado ni preparado para recibir y resolver la situación, es una torre de depas, todo mundo entra y sale y no hay una correcta administración para que exista un orden. El depa le falta mucho mantenimiento y al salir la persona de aseo llega y se mete sin avisar aún cuando estábamos adentro, en los hoteles el check out es a las 12 y aquí 11 AM, para hacer el check out muy puntuales pero para mí check inn nadie sabía nada y llegué 8pm y ni así estaban listos. Los vecinos del departamento de aún lado fuman marihuana todo el tiempo que huele hasta el depa y fuera en el pasillo. Mala experiencia.

We had a really nice time at this place and in Mexico City itself. The only downside was that the pool was closed during our stay and it would have been nice after long days of walking in the City.

A very well located property, very functional, great views, security staff very amicable, would give it a higher score but the pool was under maintenance with out a date due and we weren’t notified before or after booking, but until we got there and it was one of the main reasons for choosing this property.