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We found this gem hideaway in Tulum on the way down after spontaneously bolting from a prepaid all inclusive in CUN. The property is lovely, mellow, the staff is super kind & helpful, the room was amazing. The restaurant on premises was great, service was exceptional all around. Then there is the ART! Wow, I just loved the whole experience. I can't wait to get back to Art Village!

The common areas are absolutely beautiful—truly fantastic. You have open spaces, 2 beach front pools, and access to a nearly deserted beach, which alone deserves five stars. The room is also very nice, clearly maintained with impeccable cleanliness, high-quality linens and towels, and pleasantly scented bathroom products. However, a few details could be improved. It’s quite dark: while the lighting is cozy, it’s not practical—you can’t even read a book at night. It’s also hard to find things in the closet, so additional lighting, more outlets, and at least one bedside table would make a big difference. Another point worth noting (also mentioned by others) is that the hotel’s restaurants and extra services are extremely overpriced. The prices feel unreasonable and likely explain why common areas are often empty—which, to be fair, adds to the peaceful atmosphere. The hotel is very relaxing, but it’s important to know in advance that on-site prices may discourage you from using these services (just two drinks can cost nearly half a night’s stay). Even with these issues, I still give it the highest rating—the overall experience is wonderful and perfect for resting.

Room was spotless, service amazing. Restaurant price should be ajusted to be more inviting to eat at the stay because the food is amazing. This is a pretty big environment so maybe some ice distributor around the property will be a good addition. The beach is beautiful but some sea weeds may repulse individual and they are not pick up, maybe not a bad idea to clean the beach regularly.

I stayed at this property from January 18th to the 29th. I have to say it was life changing. From the views, sound of the waves, friendly staff, to dancing on the beach under the stars, I can’t recommend this place enough. A big thank you to my concierge, Caleb. He was an outstanding support system and helped me navigate everything from tours to history and traditions. Although I came to Tulum by myself, I leave with lifelong friends and beautiful memories.

Great experience