카사 리투알

Love this place

No problem with staff but room terribly lacking. No amenities, no kleenex, no hair dryer, hardly any water pressure in shower, no bar soap. Bed was terribly uncomfortable. Room and bathroom not clean. Very poor choice on our part and I think a refund is in order.

I wish I could give Casa Ritual a better review but overall given the circumstances at the time of our stay I wouldn’t recommend or go back. We arrived just before vehicles were started on fire and looting was happening. The hotel was lovely and quiet, very close to the marina and a safe area but during all these events we told to stay in our rooms and shelter in place. At this time the staff had locked everything up and left us stranded feeding us before they left but not after. We went all of the majority of Sunday and all of Monday without any news of what was happening outside and one gardener on staff with no food. The communication was very poor as people were afraid to leave but also hungry and an American couple had to argue that we be let into the kitchen as we needed to eat and everything outside the hotel was shut down. The staff did open the kitchen for us to cook for ourselves and let us take drinks from the fridge but over charged us on our leave for what was taken when multiple rooms were taking from the fridge. Before we left they also charged us an extra cleaning fee which made no sense to me as this was not mentioned before hand and we went over two days without full staff and only once before we left did they clean our room. The staff was overall very nice but the whole situation and lack of transparency from management with over charges and abandonment in the hospitality business was heinous. I would not recommend staying here.

Small spartan room. Plumbing in pool bathroom needs repair. Pleasant accommodating staff.

Casas Ritual is centrally located by the Marina. Excellent food at restaurant. Friendly staff and clean, updated rooms.