루나레나 베어풋 컴포트

Check in took almost an hour, they couldn’t find the room key and put me in a crusty room. When I asked for the room to be cleaned, it wasn’t. No adequate utensils for cooking. The shower was cold, yes I let it run a long time. All my linens and towels were both stained and frayed. This was supposed to be my splurge luxury stay and it was awful. Staff never greeted us or asked how things were. They ate family meals right by the pool three times a day, ignoring me. It felt awkward like my staying at the hotel was an inconvenience to everyone. Made a fuss about me taking beach chairs to…the beach. Didn’t give me a menu for breakfast and ignored me when I was there at breakfast time. I only got breakfast once -yogurt and fruit because that’s what they offered without giving me the menu. Maybe it’s better during high season or better treatment if you’re not white. Extremely overpriced.